So What Now

It seems after all the changes that we now appear that we have at last begun to stand still but that is simply not the case.  I have been pushing hard right from the day I took over the Modern Cafe less than a year ago to improve the service standards that Nanaimo expects from us.  That work still continues, and it really comes down to great people that we hire, train, and hold to those expectations that drives me everyday.  We still have a lot of work to do and I appreciate all the supprt that I have been given to accomplish this, so thank you. It seems strange to me to realize now that there were times that I have struggled to define what the Modern Cafe is
Is it a simple cafe? During the day yes
Is it a casual fine-diner? At dinner yes
A cool lounge? After 9pm you betcha
It is part of these expectations that we have worked to accomplish because we are many things to so many customers. I find it most encouraging that those same expectations stretch us to be better and to push us as a team for more.
I hope that you will come down and try us out again, and if you have anything that you would like to leave me as a comment or suggestion, please do so by email to scottcooper@themoderncafe.ca